Tuesday, July 6, 2010

MTN GHANA, A LAW ON ITS OWN?

MTN GHANA, A LAW ON ITS OWN?

“Make up your mind! If you want to win 1 of the last i10 from MTN tonight, you need to send 1 SMS to enter the draw! Text WIN to 2010 NOW! 75Gp/SMS”

“LAST CHANCE! If you text your name to 2010 now, you will automatically enter the draw for one of the last 6 Hyundai i10 from MTN in only a few hours! 75Gp/SMS”

“Urgent! You have only one option for MTN’s Hyundai i10 coming tonight! Simply text your name to 2010 now, you might win in only a few hours! 75Gp/SMS”

“The Winner is………! You could hear your name! Text your name to 2010 now and you could really win one of MTN’s 77 Hyundai i10 in a few hours”

“It’s not a joke! You are one of the few lucky people that can win one of MTN’s 77 Hyundai i10 in a few hours! Text your name to 2010 to participate! 75Gp/SMS”

The above are a few of the unsolicited text messages MTN Ghana keeps sending to customers about their promotions. Can someone please ask MTN Ghana when we signed up for this? I do not remember signing on any dotted line giving MTN Ghana the mandate to flood my phone with unsolicited text messages and share my cell phone number with others for promotional purposes. They are act with impunity and behave as though we are living in the days of the cowboys in the Wild West. Those were the days when people with guns rode into town and did as they pleased with no one to keep them in check.

Is Ghana a lawless country or do we have laws only to create an aesthetic impression? Who is watching? Who keeps these service providers in check? MTN Ghana keeps flooding customers with such annoying text messages throughout the day and even at night. It is bad enough that their services are appalling and very poor to say the least. It is bad enough that they are making millions off the poor Ghanaian and thinking only of their bottom line. Ghana please, be up and doing. We’ve so drunk on the proverbial Ghanaian hospitality such that anyone can now enter our country singing songs of investment and eventually ends up exploiting the poor Ghanaian for their own financial gain.

It seems MTN Ghana views the tolerance of the Ghanaian as a weakness. Just wait for the class action suit; it is high time you stopped ambushing the poor Ghanaian with your promotional gimmicks clad in your own financial gain. We know none of the things you claim to be giving away are free. The consumer ends up paying for all this in the long run. Please focus on offering the consumer better service for monies spent rather than focusing solely on your bottom line. If you want to give something back to consumers, reduce your tariffs for a change. Such an action would be greatly appreciated by all consumers. We are fed up with your Trojan horse lottery promotions. Thank you.

4 comments:

  1. Boss I keep wonderin y dey should be flooding our phones with those texts. And its not only MTN! I had to block certain short codes that send me messages. maybe we could team up for a class action suit! Good piece man!

    ReplyDelete
  2. we should team up for a class action suit dave.sad ting is,in dis country,dat wud be a complete waste of time.we're struggling wit exxon mobil ova control of our own oil...lol...i was actually writing an article when two of those annoying mtn TXT msgs interrupted ma train of thought.i had to write this.it was as though dey wanted me to write this.laws do not work in this country @ least wen you dnt wield any form of power...hmmm....

    ReplyDelete
  3. Telecom service providers should constantly pursue qualitative service and carve a niche for themselves. I think they've done well so far but their momentary flaws seem to overshadow their good works. I think they can only get better!

    ReplyDelete
  4. Armah,bottom line, dat's wat dey're all abt.wat hapnd to peace of mind nd decency?dey are slowly turning all of us into gamblers

    ReplyDelete